||Frequently asked questions
Do you support HTTPS (SSL/TLS) for web?
HTTPS (SSL/TLS) enables encrypted connections between the webserver and the web browser. Among other things, HTTPS is used for secure transfer of credit card details on the net. If you want to offer online payment on your web pages, you should enable HTTPS.
HTTPS is not supported for www forwarding to other websites.
You can use HTTPS with us in the following way for webhotel medium and greater:
1. At https://www-example-com.secure.domeneshop.no/
This is the easiest and quickest way to enable HTTPS for your webhotel, and is well suited for e.g. Facebook apps.
If your domainname is
www.example.com, the URL will be as in the headline,
This solution is free of charge for webhotel medium and greater, since you do not need a separate certificate for HTTPS, often called SSL certificate. Contact us if you want to set this up.
Note: this service is only supported with PHP 5.3 for now. The service will be migrated to PHP 5.5 in the spring of 2015.
2. Directly at https://www.example.com/
If you want HTTPS with your webhotel's domain name (
https://www.example.com/), contact us first. This requires a separate certificate, which you need to acquire from a certificate authority (CA), and that one of our technicians manually configure HTTPS. Please note that this may take several days.
- The domain must have web hotel Medium or larger. We do not charge any additional fees.
- Let us know if you want your certificate to be valid for something other than
www.+your domain name.
- Also send us the following information for use with the certificate, and specify if they differ from the domain holder's info:
Any other contact information is unnecessary, the certificate does not need street/postal addresses, zip codes or names.
- Company name (website owner)
- Locality/city and country
- E-mail address
Please note that some CAs will refuse to provide a certificate when the above mentioned company name is different from the domain holder's name.
- We'll create a CSR (Certificate Signing Request) for you.
- You then send the CSR to a certificate authority (CA), and make sure to note that the server type is Apache/mod_ssl. When ordering, most vendors will let you specify whether your certificate will work both with and without "www". We recommend certificates from either of these depending on your needs and finances:
- StartCom StartSSL (free of charge under certain conditions, or USD 59,90 per year)
- Comodo PositiveSSL (€ 49.00 per year)
- Comodo InstantSSL (€ 64.95 per year)
- The certificate authority will send you a so-called CA bundle and a certificate, usually in the form of a zip file, e.g.
www_mittnavn_no.zip, or in separate files, all of which must be in the PEM format. Send these files to us.
- Please do not send us the certificate as pasted or forwarded text.
- We will check the certificate, install it on our server, and let you know when it's ready.
Remember to renew your certificate before it expires, and send the new certificate file to us. You may reuse the CSR you originally received from us.