Frequently asked questions

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How do I configure e-mail with IMAP?

In order to retrieve e-mail using the IMAP-protocol you need to fill in the following information in you e-mail application:

  • Your email address (eg the sender address in your outgoing e-mails)
  • User name (e-mail account name)
  • Password
  • Incoming (IMAP) server: imap.domeneshop.no
  • Outgoing (SMTP) server: smtp.domeneshop.no

Some e-mail applications also lets you specify:

  • IMAP account prefix: (leave empty)
  • Portnumber for incoming (IMAP) server: 143 (993 if you use SSL or "secure connection")
  • Portnumber for outgoing (SMTP) server: 587

You'll find information regarding username and password in the control panel on www.domainnameshop.com, see more info here. If you are not the administrator of the domain name of your email-address, you should contact your system administrator to be assigned a username and password.

Exact instructions for how to enter the e-mail settings above varies from e-mail application.

We have made a step-by-step guide to set up some of the most popular e-mail platforms:

Specific instructions

See also:

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